Effective Date:22May,24

Introduction

Welcome to Flightbook.pk, an online travel agency committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services to book airline tickets and other travel-related services.

1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information:

• Name
• Contact details (email address, phone number, physical address)
• Date of birth
• Passport details
• Payment information (credit/debit card details, billing address)
• Travel preferences and special requests

b. Non-Personal Information:

• Browser type and version
• Operating system
• IP address
• Cookies and tracking technologies
• Browsing behavior on our website

2. How We Use Your Information

We use the information collected for the following purposes:

• To process and manage your flight bookings and travel arrangements
• To communicate with you regarding your bookings and provide customer support
• To personalize your experience on our website
• To send you updates, promotions, and marketing communications (with your consent)
• To improve our website, services, and customer experience
• To comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We share your information with airlines, payment processors, and other service providers necessary to fulfill your booking and provide our services.
• Legal Requirements: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities, or protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include encryption, access controls, and regular security audits.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to legal and contractual restrictions.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in the emails or contacting us directly.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

7. International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Flightbook.pk

Address: New Chungi no.14/A Bahawalpur road, Multan, Pakistan.

City: Multan, State: Punjab, ZIP Code:60000

Email Address: support@flightbook.pk

Phone number:03331180113

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.